Account Manager, Social Media

We imagine the new. Inspire the next. And use the power of our creativity to help build up those around us. 

At Allison, we provide a limitless environment where you can build, create, and grow. Our openly collaborative and highly supportive culture is free from bureaucracy and red tape. With over 1,000 innovators from diverse backgrounds, we break new ground for world-class clients across 50 global markets and dozens of industries. We believe in creating a space where everyone can freely express their opinions, share their ideas and dreams for the future, and be themselves. 

We foster an inclusive culture that attracts builders from all backgrounds who can envision new solutions and create outcomes that move our clients' businesses forward, while helping everyone on the team learn and grow together. Our shared ideal of the builder's mindset is limitless and available to everyone, and we push the boundaries to create new and innovative solutions for our clients and ourselves. 

We create lasting impact and relationships, and our culture fosters meaningful connections and friendships that last beyond the workplace. If you're ready to join a team that pushes you to be your best, supports you every step of the way, and celebrates your successes, welcome to the Allison family. 

We are seeking an Account Manger, Social Media to join our Media+Influence team. This role will lead day-to-day social media strategy, planning, content development (concept & copy), and community management for clients, including a particular focus on the tobacco-prevention and public-health space. 

The ideal candidate brings a strong background in social media marketing and public health or tobacco-prevention communications, with the ability to translate evidence-based insights into engaging, audience-driven content. 

The candidate will maintain best-in-class and leading-edge knowledge of social media strategy, tactics, trends and platform developments. They will act as an ambassador across the agency for social media initiatives and help grow accounts and contribute to new business efforts. 

• Responsible for the development and implementation of social media strategy as well as day-to-day implementation and management of social media channels for Allison clients, including organic and paid tactics 

• Concepts and writes social content based on annual strategy, objectives, and in alignment with messaging/tone guidelines and compliance requirements. This role partners closely with in-house designers and video editors on production needs. No graphic design or video editing experience is required. 

• Sources content inspiration and ideas based on marketing needs 

• Performs community management for client social media channels, including looking for proactive opportunities to engage with target audiences as well as resolving questions, comments and concerns in collaboration with internal team members and clients 

• Measures the success of social media initiatives and provides recommendations for adjustments 

• Maintains regular client contact, both verbal and written to develop a trusted relationship; serves as a strategic partner to clients and internal teams 

• Manages time and projects well with little supervision, meeting all deadlines and budget parameters 

• Appropriately delegate assignments to reporting team members; provides ongoing counsel to junior staff on improving key skills  

• Forecast budgets, track project utilization and provide invoice details 

• Works with account teams to develop big picture skills vis-à-vis strategic planning, client development, etc. 

• Actively pursues learning and professional development opportunities 

• Writes and/or edits materials (strategy, social content, social audits) with keen eye 

• Participates on an Allison’s committee 

• Promotes and upholds Allison’s core values 

• Account Managers at Allison typically have a minimum of 5+ years of experience in social media, marketing or a related field, at a brand or agency 

• Experience in social media marketing for public health, tobacco prevention or cessation, health education, or behavior change communications or related fields with compliance requirements is strongly preferred 

• In-depth working knowledge of major social media platforms and the ability to articulate clearly the value proposition of each 

• Past experience managing paid social campaigns, including boosting organic content 

• Willingness to learn and successfully advocate for clients across a range of industries 

• Team-oriented, with an innate ability to understand needs and objectives and manage to expectations and turnaround times 

• Exemplary follow-through and execution skills 

• Self-motivated, eager to learn and enthusiastic about the work 

• Strong writing and presentation skills and attention to detail   

• Proven track record in supporting organic client account growth and new business development 

• Prior management of direct reports is a plus 

• Hybrid work environment with home and office schedule (2+ days in office per week) and work from anywhere weeks 

• Comprehensive health benefits (healthcare, vision, dental, pet, home, and auto insurance) 

• Generous time off policies (unlimited paid time off, wellness days, national holidays, summer Fridays) 

• Four-week sabbatical every five years of employment 

• Exceptional parental leave benefits 

• Global mentorship and networking programs 

• Monthly cell phone reimbursement 

• 401k savings and employee stock purchase plan 

• Volunteer hours (20 hours annually) for designated non-profit partner and personal choice 

• Globally driven DEI initiatives (Employee Advocacy Groups, DEI committee) 

• Career growth opportunities, such as Allison University (multi-day customized trainings for each level) 

Our founding vision was to create a positive and entrepreneurial environment where talented people thrive – and creativity-killing bureaucracy… doesn’t. 

We celebrate diversity and are committed to providing an inclusive environment for our employees. We do not tolerate discrimination or harassment of any kind and are committed to building an agency where everyone is welcome, and every voice is heard. We are proud to be an equal opportunity and affirmative action employer.